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Chapter
7,
Affiliate Marketing
"Every
Online Step.com Training Course"
As an
affiliate marketer you really need to
know what you’re doing, where you’re going, what to
expect,
how to handle and how to find and enroll prospects. Wow, sounds like a
huge task right? It’s not if you have and use the right
tools,
the right training and take action daily.
What tools do you need? Instant messengers –
doesn’t matter
which one or two you choose – just make sure they're a major
part
of your marketing strategy. E-mail is critical. A well-written e-mail
can work wonders in person-to-person prospecting. Use phone marketing
even if you don’t fancy it all that much. One quick call a
team
member inviting them to a training session says lots about your
commitment and leadership qualities.
So long as you use relationship marketing properly, it will guarantee
you enroll loyal team members, and keep them. They will then duplicate
your efforts. Article marketing is smart marketing.
YOU
provide articles you've written to other Web sites, blogs and eZines
for free. This sets you up as an expert, gives you leads, increased
site traffic to your web site(if you don't have one of your own,
chances are the company you are an affiliate for will have one) and
improved search engine rankings.
Blogging and SEO (search engine optimization) are two other tools.
Blogging provides an arena to combine text, images, links to other
blogs, and web pages. About what? About your business,
product/service. You can post updates on what you
are
doing, what new additions there have been to your product/services, any
specials/sales and even product photos. SEO here
means
understanding what human visitors might search for, and to help match
those visitors with sites offering what they want to find. To use any
of these marketing tools successfully, it’s important to work
with the right people. People who can help you build your business, and
that means recruiting.
Everyone knows you need to recruit for your downline, to make your
online business a success, to ensure a good income. The term good,
qualified, or partner wasn’t mentioned. That's
because the
prevailing "recruit anything with a pulse" philosophy only fulfills the
need for warm bodies. Bad move for your online business
success.
Why?
If you don’t take time to properly qualify your prospects,
you
can expect a) that they perform badly b) drop out quickly c) don't
perform at all or d) cost you business by giving you a bad name and
reputation. Spending time qualifying the people you are going
to
work with is worth its weight in gold. It takes some extra time, but
you can’t afford NOT to do this.
If your business relies on cold calls, referrals, instant messenger
communications, and e-mails, etc. you will know the importance of
properly qualifying prospects. You learn about your prospect and their
needs through your interactions with them and determine how your
product can meet their needs.
What’s
a qualified prospect?
A qualified prospect is a person (or business) who needs or desires
your product because it satisfies a need or solves some problem they
have. How can your prospect know if what you’re offering is
going
to help them since they’ve never heard of you or your
product? Easy – because you’ve
done your
homework prior to contacting them and know your product/service will
enhance their business.
Homework in hand, you start getting to know the prospect otherwise
known as relationship marketing. Over time talking to them,
you’ll get a clear picture of whom you are dealing with and
you’ll know if you want to work with them as a member of your
team. Remember: your product/service/business is YOUR business and you
don’t want just anyone to help you build it.
Some will let you know right away they aren’t interested.
Some
will call you names. Some will laugh at you. Some will rule
themselves out with their questions. Like: How hard do I have to work
to make any money? How fast can I make money? Right then you know your
business isn’t for them because they will not work to make IT
work for them or for you.
Don't waste countless hours of your time trying to convince people to
work with you. They either want to because they recognize the
value of the opportunity, or they don’t. They either want to
succeed, or they don’t. There isn’t anything
in-between.
They either want to take action, or they don’t. They either
want
to build a business or they don’t. YOU need to figure this
out by
qualifying them. Once you’ve done that, look out,
your
business will grow rapidly.
Relationship
Marketing
Relationship marketing is putting the "CUSTOM" back in customer. This
seems to be a radical idea in most marketing circles these days. The
focus appears to be on attracting customers rather than training and
supporting them so you keep them. This is also called
offensive
marketing. Things are beginning to change slowly, but not fast enough
and if you want to keep your customers, then check it out and implement
it. It will make you money.
Relationship marketing evolved from direct response marketing in the
1960’s, emerging in the 80’s to become a system
that
emphasizes the building of long term (relationship) customers rather
than on single transactions. This marketing philosophy, called your
customers "life cycle" offers a range of products/services, as people
actually need them.
Why would focusing on your existing people be more
profitable? If
you’re constantly spending money and resources to land new
team
members, your profitability suffers. You aren’t building a
loyal
base of people who stay with you time and time again. Called
"churn", these people won’t come back to you.
Another term
for attempting to keep people and increase their loyalty is also called
"defensive marketing". Those who have already opened their wallets are
the key to continued profitability and long-term residual income.
You can also view your customer lifetime value as a long-term
asset. And what do you do with assets? You value them and
treat
them accordingly. You keep your customer assets happy so they wind up
being loyal. Loyalty is worth money to your business, since
the
cost of keeping an existing customer is only about 10 per cent of the
cost of getting a new one. Pay attention to your present customers.
The customer
lifecycle!
Not everyone is the same when they come to you for a product, service
or opportunity. They all need something specifically for THEM. If
you're marketing online, first start communication and build a
relationship with people. The methods are endless, such as: email,
instant messaging, community forums, blogging and websites. Your
objective is to show them what you have to offer and getting them to
your website. That takes work. Once they’re there, get their
e-mail address by giving something away right on the spot. The instant
reward will keep them interested.
Provide meaningful quality information and credibility. This will often
translate into program registrations. THIS is the beginning of your
relationship, NOT the end. This is where you start your long-term love
affair with your customer and offer value added extras to their
commitment to participate. For reinforcement, show them how to get the
best value and usage out of their purchase(s). This more than
anything will set you apart from your competition. This step will
ensure you word-of-mouth referrals (Think team building!) and retention
of people.
Last, but not least, provide your customers with the tools or feeling
of being a valued member of a "community". This turns them
into
your biggest promoters and new team builders.
Your web site can use web-based relationship marketing, and it comes in
two approaches: open content and premium content. Open content means
your visitors can access everything on your site. Premium content
access is limited to people who have registered their e-mail address or
have bought something. Figure out what works the best for you and do
not deviate from your plan.
Remember web-based relationship marketing means you are marketing
person to person – not as a business to a person. The
distinction
makes a difference, as people will actually open your e-mails and read
them as opposed to hitting the delete key because they’re
sick of
reading junk-mail soliciting something This does
not take a
lot of money nor does it involve a huge risk. It’s simply
human-to-human communication, creating bonds with your existing
customers, and generating referrals (Think: new customers).
Once you have a person as a customer doesn’t it make sense to
keep your existing customers? Increase your loyal customer base? If you
answered yes to these two questions, then relationship marketing is
definitely for you. Keep your main focus on achieving loyal
relationships with new and existing customers.
Article
Marketing
Normally when one thinks of search engine rankings, you think of search
engine optimization (SEO) work. The race to juggle and something called
algorithms to get a higher ranking with the search engines. SEO is
highly over rated and has been made way too complicated. What really
happens is this: people go to search for something, say hair loss
products, weight lifting information or home business opportunities,
and they type certain search words into the browser. It’s the
WORDS people use to search that really affect your rankings.
Key Effectiveness Index is the ranking of words used by people when
they search for product X. They get site X through N etc. as
a
result because the words they used to search are prominently used on
those sites (either in the meta tags at the top of the page - something
you can not see) or they are used in your copy (most often
the
top 25 words as that is what the engines typically crawl).
How
does that relate to you and article marketing?
You’ll be delighted at how easy this is, because anyone can
do
this effectively. Article marketing means YOU provide
something
you’ve written about marketing, home business opportunities,
training, etc. to other Web sites, blogs, and eZines for
FREE.
FREE? Yes, free! Because in return you get to
include a
short bio and links back to your site in the "resource box" that
appears at the end of your article. Your article will fit into a niche
that you pick. So if you want to write about affiliate marketing or
blogging, then your site link should lead back to a site that most
directly relates to your topic. If you don't have a site of
our
own, as an affiliate you will likely have one available through the
company you chose to represent as an affiliate.
What a perfect opportunity for you to write something about being a
marketing master, or lead generation. This establishes YOU as
the
expert and gives you several very nice benefits such as: lead
generation, increased site traffic, and improved search engine ranking.
This method of marketing is so popular you can find software packages
and web sites to help you syndicate your articles easily to hundreds
and even thousands of other sites. Imagine the number of people you
could introduce to your business!
Here’s an example of what you can do: Marketer Jane Doe
submits
an article to iSnare (a web based article distribution service).
It’s free to submit to them, but Jane decides to spend $2.00.
Her
article was sent to over 150 other distribution lists, which in turn
sent the article to even more lists. Within a couple of weeks, Jane's
article (she searched for it on Google) returned about 650 results. 650
other sites that posted her article and created links back to her site.
THAT’S A LOT OF LINKS. That's a lot of team building
potential.
Your article needs to be well-written, focused, easy-to-understand and
helpful to your readers. DO NOT blatantly promote your product or
service or it won’t get used. Put a link to your site in the
resource box. Try to stay away from other links in your
article
because they will be removed by editors. Being subtle is the key with
these types of articles. Subtle gets you a lot further in
building your online business.
Here's where you can go to get started with your article marketing:
iSnare and The Phantom Writers and ArticleMarketer. Google search for
article distribution services and you’ll get hundreds of
other
places to place that expert article. You can choose to spend
some
money to do this, but if you do, research carefully to find the most
cost effective way. In some cases you can even do this for
free. This is a great way to accomplish your goals!
SEO (Search
Engine Optimization)
SEO started out being fairly straight forward, but as it got more
popular, it got more complicated. Things start out as a relatively easy
thing to achieve, then along comes someone who makes it more complex.
This seems to be the case with Pay Per Click (PPC) marketing (fast
becoming the MOST popular form of Internet advertising).
It’s starting to become more and more complex and expensive.
Pay-per-click means a search engine that bases its search rankings on a
"bid for position" basis.
You bid a price per click to be in a specific position of the search
rankings for a particular keyword or keyword phrase. For instance, the
#1 position for the search phrase "pay per click" needed a bid of $2.03
per click. The 15th position was a bid of $0.85. What
position
you want and what you’re willing to bid/pay to get the
position
is up to YOU!
Budget and willingness to bid impact your site's ranking position when
the search engine displays searched for keywords or keyword phrase
results. You’re not charged the PPC bid until a searcher
actually
clicks or selects your website name or URL.
If you want to drive traffic to a site (or blog, as your blog is
considered to be a site as well) fast, THIS is the way to do it almost
instantaneously.
There are hundreds of PPC search engines you can buy traffic from.
Here’s the top ten with some tips to help you out:
Google AdWords - biggest and best for volume, traffic quality and user
interface. Most expensive.
Yahoo! Search Marketing - First GoTo.com, then Overture, high volume
and quality with a few bargains still around. $50 credit on sign up.
MIVA - One of the best, and under rated PPC search engines.
$5 credit on sign up
Enhance - strong emerging PPC search engine, solid quality control.
$25 bonus on sign up
GoClick- Cheap traffic, fast growing, loyal following, lets you start
an account with only $10 and bid from one cent.
MSN AdCentre – new player on the block, still has some
glitches to work out as it’s frustrating
7Search - smaller engine, good quality traffic good interface.
Search 123 - One of the first search engines. Cost effective, good
support. Fund with $50, they'll give you $20 free.
SearchFeed - Strong return on investment, reasonable search volume.
Geographical targeting available with 11 countries
ABCSearch - Solid targeting, decent traffic sources, good customer
service. Will Match your initial deposit up to $100
Marketing
online with natural/organic seo
Marketing is about helping customers/ prospects find your
website/business/blog because you want to grow your business, increase
sales leads, or lower customer acquisition costs. Smart marketing means
you’ll use a combination of SEO AND PPC. It's online search
engine advertising, and it works and generates new business.
To be even more specific: organic/natural search engine optimization is
the process of tweaking/optimizing a web site or page or blog so it
ranks well in the free listings of the search engines. This is the best
and least expensive option for getting visitors because visitors click
on free organic listings more often than paid listings.
Roughly 65% of business websites were created for customers without any
search engine optimization. That means two thirds of businesses on the
web are in the bottom of engine results. Since some close to 85% of
online sales come from search engine traffic, that is a problem.
Organic optimization involves something called the “White
Hat” approach and has to do with keyword research, key phrase
placement in your Meta tags and content, and the application of special
formatting such as headers, bold and bullets.
You need to do online AND offline optimization. Regularly submit to
directories, write press releases, submit articles, and get other links
pointing back to your site or blog. To get relevant links, just start a
blog about your key phrase. Link from it to your web site or another
blog, and keep the content on both fresh and original. 70% of search
engine users visit organic sites, and 50% of them select the top
results. You could easily get a large number of visitors to your site
or blog.
What Is
Emotional Response Writing?
It's an e-mail, newsletter or sales letter written to persuade the
reader to place an order, request more information, or to show support
for the product or service. It nudges the reader to take a specific
action by making an offer to the reader, NOT an announcement. The
letter needs to go to the right target audience, appeal to their wants
/needs and be useful and informative.
To sell also means you'll need supportive documentation, other flyers,
pamphlets or what not, since the sales letter often doesn't do the
entire job of selling for you. Mention that in your letter.
Getting
started
It's easy to get started, you just need to know your products and
services inside out, and of course you do, or you would not be in
affiliate marketing. Nothing takes the place of your
knowledge
and how you present yourself. You'll need to have resources on hand in
addition to what you know, things like – online resources,
ads,
articles, newsletters books etc.
Next sort out the benefits from the features of your
products/business/service. What does the product do for the
prospect who needs it? What do they get or gain from buying
it? What is the unique selling point of your
product/business/service (and this applies to prospective customers and
to prospective recruits.) A benefit is the specific outcome
of a
feature. A feature is something the product already
has.
The benefits are what motivate people.
Before you start writing, you need to ask yourself some
questions. For instance, how am I going to market this
product/service? (Actually make a list of all the methods you want to
use from the Internet to print advertising and read them frequently.)
Will you need other information to go along with your letter?
What do you need?
Who is your competition?
How are they marketing their product?
How much money do you want to spend on advertising?
Are you marketing goals/hopes realistic?
Who is actually your buyer?
Why would they want to buy what you have to offer? The most common why
is fear of missing out on something. Does your offer appeal
to
their emotional needs?
Ready to write
Start pulling your e-mail together. You have up to 50 characters for
the headline/subject line. It needs to tell your reader what
the
letter is about, and make a promise about what the item you are
marketing will do for your reader. You have about 7
to 10
seconds to hook your reader, so use your main selling point first and
add the benefit with it.
EXAMPLE: Imagine an inexpensive proven hair loss product without side
effects. 100% money back guarantee.
Use power words and those are: free, proven, imagine, how to, fast,
cheap, enjoy, now, learn, introducing etc. Use them, but
don't
abuse them.
The body of the message expands your theme, gives details and shows how
you will make good on the subject line/headline promise. Your close, or
call to action urges your reader to take the next step you want them to
take.
If you cannot put two words together and have them make any sense, talk
to a copywriter. This is one letter you do NOT want to mess
up,
as your business success rides on it.
In a conversational tone of voice, tell a story your reader can
identify with. Almost like a testimonial. Make an
announcement
about a new product/service/business, maybe a one-of-a-kind event, or
important news about your unique selling point. For instance,
your new business offers free market evaluations on your antique
jewellery.
Treat the reader as your equal – in other words, if you are
selling hair loss products and services, then address your letter with
Dear Fellow Hair Loss Customer. Look for a provocative quote
for
your hair loss product: "Product XXX grow now has a topical all natural
proven hair loss product that will promote new growth."
You could open with putting your finger on a problem the reader has,
one your product will solve. For example: tired of trying
numerous hair loss products that don't work and cost too much. We've
got a cheap solution – XXXgrow. If you use this
approach,
you could also think about telling your reader a secret, or some piece
of information not many people know. This is where
your
product research comes in really handy.
You could add more to your email, but you are best off keeping it short
and to the point. The actual body of your message should be written in
the same spirit as your headline/subject line. Quickly give
the
details of your unique selling point. Point out the benefits
right away, don't keep them guessing and leave it until the end, or you
will lose them. Prove your benefits claim, and this where the
extra information you squirreled away may come in handy. Be
creative, provocative, descriptive, moving, emotional, and build to the
call to action.
The closing
This is where you ask the reader to do something, like order your
product/ service or join your business etc. You must make it
easy
for the reader to contact you. Provide a form, a toll free
phone
number, an e mail link, your URL or even your blog site, and make sure
they actually work. Test them first before sending the letter.
Close with thanks for their time and consideration. Many Internet
marketers say save the best for last and put it in a PS. For
instance, if you order before XXXX date, you'll get a free web
banner. Actually, this kind of information is likely best put
in
the beginning of your letter, right after the unique selling
point/benefits area. It provides more incentive for
the
reader to keep reading. More initiative to keep reading to
find
out the benefits. Leaving the cost savings or free goodies
until
last is darn close to being a bribe. Not to mention the fact
that
if you don't grab them with the first 7 to 10 seconds, and that means
putting your heavy artillery in the opening, you could lose them.
Before you send your letter, find test readers. Ask them to
tell
you what they feel is missing, how you could improve on your offer, and
if they would buy from you.
Word Of Mouth
Marketing
How many people a day do you talk to about various things, including a
product, service or business? Answer likely is, quite a
few. What you might not know is, major brand name companies
are
now hiring word of mouth marketers to talk their products up to friends
and family. Proctor and Gamble enlisted 225,000 teenagers to
rave
to friends about things like Herbal Essence and Old Spice.
And
they signed up 500,000 volunteer Moms for something called
Vocalpoint. Moms talk about pet food, paper towels, hair
color,
etc. The Moms get coupons and marketing materials free.
Moms are free to say anything they want about the product, but they
don't bad mouth it, nor do they take advantage of the offers.
It's because these word of mouth marketers feel like they're a member
of an inner circle and that the companies recruiting them actually give
a darn about them and their opinions. This is yet another way for you
to promote your unique selling points and products and services, and it
doesn't cost you very much to do it, other than some time.
You
get the idea.
Lead
generation
How To
Generate Leads
Lead generation is often seen as the dirty work of building a
profitable business. Although it is hard work, it is the life
blood of your business and a skill you need to learn. If you
didn't have leads that turned into prospects that turned into
customers, where would your business be?
Lead generation can be expensive, but that depends on what route you
choose to take. There are simple, effective ways to generate
leads that cost and arm and a leg if you are willing to work to learn
the techniques.
Lead generation is looking for clients and customers and you get those
leads in different ways and different degrees of potential.
For
instance there are cold leads, people you have not had contact
with. Warm leads are people who have responded to a request
(whether it's to respond back to you, or people who have visited your
website or blog). Responding to you is called opting
in.
Hot leads are people who have responded, joined your team or have
become customers. You need to follow ALL your leads, but each
one
has a different way to follow through. That is a skill you need to
learn.
The bottom line with lead generation is you will get out of it what you
put into it. Lead generation is merely your starting
point.
From there you need to build relationships based on your lead
generating efforts.
The wanted
results
You will only get the results you want if you go at it with the right
attitude. You really have to want it! If you don't,
people
will know that. You don't have to be desperate, you just need
to
be positive and confident. If you're new to networking and
aren't
sure what to do, then fake it. You will over time "get it!"
To be positive and confident you have to: be proactive in lead
generation and take action daily, learn new skills that push you to
your limits, be patient and persistent. You will also need to
KNOW who your client is, and be willing to choose the right types of
clients. Taking action means not waiting for them to make the
first move. Be creative in your approaches to prospects and
potential customers. And above all else, listen to what your
client/prospect/customers want and need. In a nutshell, if
you
want your team to produce, then you have to do that first and show them
how.
E-Mail
Marketing
One of the more important aspects of network marketing is the
e-mail. But there is a draw back to that these days, as
people
often regard market messages as spam. Are you afraid your e-mails will
get deleted? They might anyway no matter what you do, but
that
doesn’t mean you shouldn’t do this type of
marketing.
Targeted e-mail marketing is one of the most powerful marketing tools
available when done correctly. Your e-mail strategy is the foundation
for relationship marketing.
You can achieve outstanding results with email marketing while
investing only a small amount of time and an even smaller amount of
money. E-mail marketing is inexpensive. There’s no
production,
materials or postage costs, and, it’s 20 times more cost
effective than direct mail.
The major selling point about e-mail marketing is you are proactively
talking to your prospects and existing team members.
You’re
waiting for them to come back to your web site or blog. It’s
also
IMMEDIATE communication. Your call to action is clear: "Click here to
take advantage of this offer", or "to learn more about this service".
On average, responses to this type of e-mail occur within 48 hours of
being sent.
Types of
e-mails and examples
Opt-In direct e-mail is sending e-mail to recipients that have already
approved of and are asking to receive commercial e-mail.
They’ve
agreed to receive (opted in) offers like yours. You can pay for a
service like this, but why would you when you can write your own opt-in
e-mail. If you do not know how to write one of these, or any of the
other examples here, talk to your upline. Any company you are
acting as an affiliate for will have examples you can use for marketing
your business.
Promotional Postcards are efficient, easy-to-create powerful marketing
tools and are useful for customer up sells and cross sells, direct
purchase, lead generation and brand awareness. An effective postcard
email will normally do the trick, but AFTER you’ve done your
relationship marketing. In some cases, but not all, a postcard email
promotes an event.
Promotional Teasers are exactly what it says –
teasers. A
snappy line or two that promotes something in a unique manner, a manner
that catches people's attention and makes them want to click.
Promotional Catalogue email is one that literally contains a catalogue
of all your products. Sort of like everything, including the
kitchen sink. Before you write this kind of email, you need to know how
to match your competition or beat them. If you don't have any
competition, that's a major selling point.
Ask yourself if your competition has something you think you cannot
compete against. You need to know these things so you don’t
step
in it if you honestly can’t offer something the other guys
are
offering.
Relationship prospecting is pretty straight-forward and is based on you
having already built a relationship with your prospect. Give them
enough information to become informed about you and your
offers.
Enough so they can make an informed decision about joining. Keep it at
about 400 words - but it must contain at least 3 calls to action and
the same call to action. In other words, you will be asking them to DO
something, the same something, three times. Aim for one
postscript for sure, two to be thorough (a PSS) and that last PSS
should be a call to action.
The Relationship informative arena is something usually used in
newsletters and ezines. You’ve seen them – the
large one
page infomercials, that don’t ask anyone to buy anything,
they
just provide information. Don't come across as an aggressive marketer
in these types of emails. Your goal is to merely provide
information in an informational manner. Usually in about 1,500 words
give or take.
Watch your step when you use this kind of email, and make sure
it’s well written etc. as studies show
e-newsletters that
are informative, convenient, and timely are preferred. However, a new
study shows only 11% of newsletters are read thoroughly. The lesson
here is layout and content are critical. Readers are critical of
newsletters that waste their time, and will ignore or delete them if
they aren't regarded as useful. Since your whole reason for marketing
is to retain customers, this is a skill you NEED to master.
How To Write
An Email
Sure, you already know how to write emails, you do it everyday, but
you're writing to people you know and don't get stopped by a spam
checker all that often. Writing business e-mails is a
different
can of worms and needs some finesse your part to get them opened every
time when they hit someone's e-mail inbox.
What's the first thing you do when you check your inbox? See
who
sent you e-mail, and check the heading to see what it says. If the
heading doesn't interest you, what do you do? Right, you hit
delete. Since you are an affiliate marketer, you want your mail opened
and read.
How you get
your e-mail opened
You have 50 characters in the subject line including spaces you can
use. Make them count, because what you say will make or break
your next e-mail campaign. The subject line needs to be
catchy
and grab their attention.
The best place for headline/subject line ideas is your local
newspaper. Like newspaper headlines, your e-mail subject line
need to tell the recipient what to expect in the e-mail. This
might not always work. That's life. One campaign may take off
like crazy, the next flop. With practice and a few hints and
tips, you can be certain you'll have more hits than misses.
To cut down on the number of misses, follow the first rule of e-mail
marketing which is TEST, TEST, TEST and then TEST some more.
You
are testing styles and trends that seem to work. Pick your
subject line BEFORE you write your body content. It needs to
be
the first thing you do for any e-mail campaign. Then test it
on
your team and perhaps a part of your email contact lists.
Let's say you have an e-mail list of about 300 people. Try
testing two different subject lines and keep track of the
results. How many responses did you get to each
heading?
Review the most successful one, then change one word and resend it to
your list. You need to do this continually because each e-mail campaign
will be different by choice and by necessity.
Keep track of the rate of conversions to opened e-mail. It's
one
thing to have your e-mail opened, but quite another to have someone
either reply or sign up. So while you may have a successful
subject line, and it gets opened, if it doesn't translate into
conversions, it's a failure.
The second rule of e-mail marketing is personalize your subject lines,
which means one of the words of the 50 you have to work with needs to
be the name of the person you are writing to. At least it
does if
you are suiting the content and interests of the e-mail to your
prospects interests. If however it's a bulk e-mailing, then
this
doesn't apply.
The third rule of e-mail marketing is tell the
truth. Do
not mislead your prospects and promise more than the e-mail can
deliver. If your subject line doesn't reflect what's in the
body
of the message your prospect will distrust you and the next email will
go straight to the trash bin.
The fourth rule of e-mail marketing is create a conversation.
Without a conversation and a relationship, you're cold e-mailing to
someone you do not know. And that means you'll have a harder
time
trying to tell them about your business. If you have a series
of
e-mails you send prospects, and each one is a continuation of a
conversation from a previous e-mail, that is conversation.
The fifth rule of email marketing is make sure you tell the prospect
who the e-mail is from. Remember you have 50 characters in
the
subject line, so, just make sure the from line has your name. The first
thing people see is your subject line, so it must grab their
attention.
What about
content?
Content must follow on from the subject line, and it better be
interesting. Interesting enough to have your reader actually
read
the whole e-mail. The body of your email must have a call to
action in it asking people to do something, like click on a link or
fill in a form etc.
Don't stop sending emails. You keep sending them until your
prospect signs up. Not everyone is ready to join something
when
first asked. If you have patience, they might sign up later.
And the spam checker?
You'll know the most common Spam filter words like Internet Marketing,
or Business Opportunity, or Make Money From Home. But you're
not
going to know about other triggers because spam filters change their
word criteria every month.
All you need to do is use Spam Check. It's FREE! All you have
to
do is cut and paste the following URL into your browser and follow
directions:
http://spamcheck.sitesell.com/ (copy and paste into a new brouser to
visit)
You're aiming to be a welcome guest. If you stick to the
rules, you will have a successful e-mail campaign.
IM (Instant Messenger) Marketing
There are quite a few Instant messengers available on the Net, some
good, some bad and one of two are really bad. You need to
choose
which one works best for you.
Here's some of the more common messengers
AIM – 60 million current AIM users
YAHOO - 250 million people online
SMS – 50M –70M
MSN.com – 150 million people worldwide
ICQ – 150 million people worldwide
GoogleTalk – 7,126,000 and growing
Windows Live Messenger – 8M and growing
What do i do
with im?
The short answer is, meet people with IM. You do that by
finding
the best places to talk to them. You will be surfing for
people
who have like interests for example: internet marketing, networking,
home business, making money at home etc. When approaching
people
on IM first start by being friends (relationship marketing) before you
jump in and get enthusiastic about your business opportunity.
Once you start a conversation with them you can figure out within the
first 10 seconds if they are going to be a valid prospect for your
business. You just read the signals they give back to you and
read between the lines. The longer you do this, the easier it
gets. It's just chatting with friends, but it's called
networking.
Chatting with someone who has similar interests is the best way to
introduce yourself and your business or product. This is the
most
easily duplicatable way of making friends, developing relationships
positioning yourself to tell anyone about your business/product.
It's not hard to find people with common background and
interests. What are YOU interested in? Chances are
there
are others who share your passions too. You just have to
search
for them and start talking. And, once you've starting talking
to
them, you need to stay in touch as well. No sense in just
having
the odd conversation now and again and expecting them to want to join
your business is there?
When you are sitting three feet in front of the world (meaning your
computer screen) you can reach out and touch anyone, anywhere in the
world. The world is your oyster, the pearl your potential
customer/recruit sitting within the shell of your computer.
When using IM the first thing you need to have is buddy or contact
lists of everyone you know. Keep track of them and make sure
you
have them in an organized fashion on your computer. You can
track
up to 5,000 people this way. You likely won't be doing that,
but
the point is the possibilities are unlimited. If you think
you're
not going to remember what you said to whom, Yahoo records and saves
all conversations.
Where to find
people!
Cruise the member directory. There's an amazing amount of
personal information about people listed there. You can
strike up
a conversation with anyone, about anything in their personal
profile. What if they say NO when they find out what you are
marketing? Again, that's life. That's what happens when you talk to
people you don't know. But if you use their personal
information,
you have already have an in. You don't spend one cent
generating
leads. Market like this when you have time – say
three
people a day – but stay in touch.
How do you
get people to talk to you?
Create a unique screen name, something that makes people curious about
who you are and what you do and that means they will contact
you.
The name you will set the tone for all your future
conversations.
Example: say your screen name is Life Style Designer and you
happen to have a web site that promotes dynamic personal lifestyle
changes to enrich your life. You can write to other lifestyle
coaches and say you just love your work, don't they love
theirs?
If they do not like what they are doing, they will tell you. The door
is now open for you to tell them what you do.
In most cases, you will be asking questions. That's the key
to
pre-qualifying people. Ask questions and you will be able to
tell
quickly within a few short conversations, if they have the potential to
be a part of your business. You will know them by
how they
answer your questions.
When you're talking to people online via instant messenger, don't send
them long notes about what you are doing. They
don't care
and don't want to hear it. Proceed slowly and parcel out bits
of
information based on their replies to your notes. Go slow,
use
your head, keep it short, and read between the lines. You
WILL
know when they have lost interest or are losing interest by the way
they reply to you.
Community
Networking
Community networking is all about promoting your
business/product/service in a community setting in online communities
like Ryze, Yahoo, Direct Match, My Space, Circle of Friends and other
forums that have like minded people and marketers in them.
You
can do community networking in just about any online group.
Your
goal, plain and simple, is to talk to people about what you have to
offer.
You can find people by doing searches and contacting them based on the
information in their profiles. It sometimes takes a bit of
work
to find people's e mail addresses, but with Googling and cross checking
on the Net, the people you would like to talk to can be
found. If
you know they are already online marketers (or not), and then gage your
approach accordingly.
Community networking can accomplish business development, sales,
general marketing, recruiting, job-hunting, knowledge exchange,
strategic alliances, joint ventures etc. Business development
and
community networking are closely related.
Community networking is about partnerships. You are striving for a
coming together, or meeting of the minds. You want to explore
the
relationship to see if it can be mutually beneficial, and if the answer
is yes, then you work together to make that happen. It is
always
easier and less threatening to talk about partnering rather than
purchasing something.
The relationships you are working on developing are an end, not just a
means to an end. However, despite the relationship aspects of
your approach to your prospect, your ultimate goal is still a sale of
some sort.
The traditional point of view for the sales relationship you have with
prospects is that the success of any sales person is measured in sales,
not relationships. That's what's wrong with most traditional
online marketing approaches. The relationship part is
missing.
People delete marketing messages from people they don't know, and don't
have a relationship with. If on the other hand you do have a
relationship chances are they will always open email from you. That is
why your focus needs to be on the relationship itself and not just the
short-term objective of a sale.
What other things can you be doing to establish a relationship while
you are community networking? Research your market, and
listen
more than you talk. Marketing groups are usually really candid with
their opinions about things. This is valuable information for
you.
Be viewed as an expert in your field and this will give you more social
standing and greater access to your audience. Speak up and
out in
a forum, blog, mailing list, and reach untold numbers of people. Talk
about what you know the best, and if you make it original or thought
provoking, you'll be quoted and linked to. That is great
exposure! By the way, while you are at it, include your
business
name/site/blog link in every signature in every email, every Web
transaction your do and in every profile you create.
Invaluable
exposure.
Word-of-mouth spreads like wildfire through social networks.
Make
use of that fact when community networking and you will soon have the
world beating a path to your door to find out what you have to offer.
Phone
Marketing
Phone marketing scares many people, and with good reason. In
a
lot of cases, you're talking to someone you do not know and cannot read
over the phone. The added disadvantage is you cannot see
their
face. However, with phone marketing, if you pay attention to
how
people respond to you, and listen to what they are saying and how they
are saying it, you can become quite adept at reading a
prospect/customer over the phone.
The biggest fear to overcome is the fear of the unknown on the other
end of the line, fear of what they will say or do. Most
people
are willing to talk to you particularly if they opted in to get a phone
call in the first place. So really all that you
have to do
is talk!
This is easier than you might think. Try the following in a
conversational manner, not in sales pitch mode. Substitute
words
that you think would work better for you and your style.
Hi (name). This is (your name) calling from (your
city).
(Name) this is just a short courtesy call, but you stopped by my web
site and filled out a form asking for information about developing an
income from home.
Do you remember doing that?
(Wait for the answer even if there is a moment of silence)
Perfect!
I just wanted to give you a quick call to introduce myself.
And
to fill you in a bit on our (product/service/opportunity) and let you
know why this opportunity would appeal to you – because it
has no
other competition in the network marketing industry – and
that is
VERY unique and unusual.
So how serious are you about developing an income from home?
WAIT FOR THE ANSWER – it will tell you tons of things about
the
person you are talking to. If they ask if this an MLM scheme
– right away you know you do not want to work with this
person. If they say, well sort of, but how hard do I have to
work, your reply would be something like this:
"You know what, I don't think this opportunity is really suited for
you. Thanks for your time."
And then, you MOVE ON! You cannot force someone into being
interested or wanting to work, they either do or they don't.
IF however you get a response like – I'm very serious, really
serious or words to that effect, you move into part two of your phone
call and say:
Perfect! Do you have about 5 minutes for me to give you some
information about our (product/service/opportunity)?
WAIT FOR ANSWER. If they say YES – move on to the
following
"I am a member of (your group/your business etc). And I have
some
interesting information for you about
(group/business/product).
Are you ready to hear what we are all about?
WAIT FOR THE ANSWER!
If it's No, fine move on. If yes then here is where you
present a
brief version of your product/company/services etc. You need
to
have all this written out like a script or you will lose track of where
you are. When you are done, ask:
Pretty interesting concept right?
WAIT FOR THE ANSWER
If the answer is no, move on. If the answer is yes, invite
them to join your team/business/buy your product.
.
Some areas of a call like this may go off the rails, but you're talking
to a person who will have questions, and that's the good
thing.
So long as you know your products, your business plan and your team,
you can talk to anyone about what you do.
Bottom line is this, talk to the person like you were talking to
someone sitting across the table from you over lunch or
coffee.
If your prospect isn't interested or doesn't want what you are
offering, then that is their choice. There is no sense in
arguing
with them otherwise. If you do, you will become another one
of
those annoying Internet marketers who don't understand what the word NO
means.
Accept a no with grace and dignity. In most cases it is not a
personal rejection. Leave it be and accept their decision for
what it is. You will gain far more points in the long run by
respecting their desires. You can always re-visit the
proposition
again later. Sometimes no only means no, not right
now.
Don't by any means try and bribe them into joining you with promises of
unlimited income, or a promise that it is SO easy to earn money or
build a business with you. Why not? Because the
simple
truth of the matter is that building a business is hard work.
Be
honest and right up front. Yes, it takes hard work, but you
will
be there to help them succeed.
Bounce Backs
Bounce backs are used in response to someone sending you information on
a business opportunity. You need to respond to them on a
personal
level with a short and to the point note, as they are obviously
actively marketing and you could use them for your team/business. To
get opportunities like this add your business email to a FREE auto
responder test site. Many of these sell the emails and you
can
get on hundreds of lists in no time flat.
An auto responder, is an mail utility that automatically sends a reply
to an email message. They send back information on a topic without
having the requester do anything more provide an e-mail address. They
are also used to send a confirmation that the message has been
received. A lot of bounce back emails wind up in your bulk
folder
or in your spam filter box depending on which email service you use and
how aggressive their filters are.
Getting on
lists
Do a search for specific target markets you're familiar with, or
general searches for business opportunities. Keep
track of
the URLs you have visited and signed up for so you don't subscribe
twice to the same list. Don't just use one engine to search,
because different engines will return different results. Try
these engines:
http://www.google.com
http://www.yahoo.com
http://www.lycos.com
http://www.hotbot.com
http://www.altavista.com
http://www.overture.com
Search terms you can use
Try some of these, but you can get creative and do other searches as
well. Some of the following search terms are classified as
Spam
by filters. If you bounce back on e-mails from those who
reply
using these headings, be prepared to check your filtered e-mail and
hope their e-mail accepts your reply.
Home Based Business
Business Opportunity
Working From Home
How To Make Money From Home
Network Marketing
Party Plan Companies
Direct Sales Companies
If the return email gives you a website to view but the email address
they sent with the website link looks bogus, check the web site and see
if you can find their real email address. You might find additional
name information on their website. Once you have viewed their email,
and their website, you'll have a feel for the people you are emailing.
Google their names and see what else they might be promoting
online. How they lay their e-mail out and what they say will
give
you an idea of how much or how little marketing experience they
have. This is another good thing for you to know when you
draft
your e-mail to them.
You have the basics on how to get going with bounce backs, and what to
say when you start responding to them. The more you do this,
the
easier it gets. Happy affiliate marketing!
Continue To Chapter 8, Search
Engines...
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